Freddie Mac Seller/Servicer Guide 8101.4: Borrower inquiries, Servicing error resolution, audits and access to Mortgage records, Treatment of personal and property information
This section contains requirements related to:
Freddie Mac publishes the full text of this section: Freddie Mac Seller/Servicer Guide 8101.4 on the Freddie Mac website. Zeitro Strata answers questions about it with the passage and page cited.
What this section covers
- (a) Responding to Borrower inquiries
- (b) Error resolution procedures related to the Servicing of a Mortgage
- (c) Freddie Mac audits and access to Mortgage records
- (d) Treatment of personal and property information
Guideline text quoted as published by the agency. The latest published version governs. This is not an underwriting decision.