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l. Servicing (09/20/2021)
In order for a Mortgagee to service FHA-insured Mortgages after it has received FHA Mortgagee approval, a Mortgagee must submit a Change Request to FHA. With its Change Request, the Mortgagee must:
• designate an Officer in Charge who meets the experience requirements for the Mortgagee’s servicing function;
• provide a resume for the Officer in Charge;
• provide a credit report for the Officer in Charge; and
• provide an updated QC Plan.
FHA evaluates these requests on a case-by-case basis and reserves the right to request additional documents necessary to determine the Mortgagee’s servicing capabilities.