Page 1707
V. QUALITY CONTROL, OVERSIGHT, AND COMPLIANCE
The Quality Control, Oversight, and Compliance section in this FHA Single Family Housing Policy Handbook (Handbook 4000.1) covers quality control requirements, Federal Housing Administration (FHA) monitoring of Mortgagees, and enforcement actions FHA may take if its requirements are violated. This section covers Title I Lenders, Title II Mortgagees, and other FHA program participants. The term “Mortgagee” is used throughout for all types of FHA approval (both Title II Mortgagees and Title I Lenders) and the term “Mortgage” is used for all products (both Title II Mortgages and Title I Loans), unless otherwise specified.
A Mortgagee must fully comply with all of the following requirements in order to participate in the origination, underwriting, closing, endorsement, servicing, purchasing, holding, or selling of FHA-insured Title I or Title II Mortgages.
If there are any exceptions or program-specific requirements that differ from those set forth below, the exceptions or alternative program requirements are explicitly stated or hyperlinked to the appropriate guidance. Terms and acronyms used in this Handbook 4000.1 have their meanings defined in the Glossary and Acronyms and in the specific section of Handbook 4000.1 in which the definitions are located.

