Freddie Mac Seller/Servicer Guide 9101.1: Servicer collection efforts for Mortgages secured by Primary Residences
This chapter sets forth Servicing requirements relating to collection efforts, Borrower communications, foreclosure postponement and management of an appeals process in connection with a denial of a Trial Period Plan for Mortgages secured by Primary Residences.
Freddie Mac publishes the full text of this section: Freddie Mac Seller/Servicer Guide 9101.1 on the Freddie Mac website. Zeitro Strata answers questions about it with the passage and page cited.
What this section covers
- (a) Servicer collection efforts
- (b) Borrowers on automatic withdrawal (ACH)
- (c) Minimum collection efforts
- (d) Use of a Collection and Loss Mitigation Tool
- (e) Special Servicing and Early Delinquency Counseling for Home Possible Mortgages
- (f) Third-party resolution assistance
Guideline text quoted as published by the agency. The latest published version governs. This is not an underwriting decision.

