Freddie Mac Seller/Servicer Guide 9101.2: Evaluation requirements and appeals process in response to the First Complete Borrower Response Package
This section describes the requirements a Servicer must undertake to facilitate an appeals process when the Borrower is denied a Trial Period Plan based on the Servicer’s evaluation of the First Complete Borrower Response Package.
Freddie Mac publishes the full text of this section: Freddie Mac Seller/Servicer Guide 9101.2 on the Freddie Mac website. Zeitro Strata answers questions about it with the passage and page cited.
What this section covers
- (a) Evaluation timing and communication to Borrower
- (b) Managing the Borrower’s response to an evaluation decision
- (c) Borrower acceptance of an original offer after an appeal decision
- (d) Trial Period payment due date
- (e) Document retention
- (e) Reporting of receipt of a complete Borrower Response Package
- (f) Document retention
Guideline text quoted as published by the agency. The latest published version governs. This is not an underwriting decision.